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Opt-out from Digital Signature

If you select the Opt-out checkbox in the “Send Document for Digital Signature” dialog box for one or more signers, then:

Those signers will not receive a Digital Signature request. You would have to use an alternate contact method to request the signer to physically sign the document.

Availing the Opt-out feature

  1. Select the student and open the document.

  2. Click More and choose Submit Document for Digital Signature.

    1. The next dialog box presents the mentioned options:

      1. The Signing Option drop-down field displays two options: Sign through email and Sign now.

      2. The Router Order drop-down field displays two options: Send to all email signers at the same time and Send to staff email signers first and then to non-staff.

The Router Order drop-down field appears on the dialog box only when:

  • The document is being sent to more than one parent at a time.

  • The document is being sent to one or more parents and a staffer together.

However, you can still use the Override Preference drop-down field to change the preference at each signer level to set it either as “Email” or “Sign Now”.

  1. In the next step, you must select the checkbox for Opt-out for one or more specific signers individually, and click send.

  2. The table shown here explains how choosing the Opt-out checkbox affects the outcome.

Signing Preference Used

Override Preference Used

Opt-out Selected

Outcome

Send through Email

Email

Yes

No email is sent to the user. The next screen of the dialog box shows the status of the concerned signer as:

Opted Out on <Date-time stamp of Opting Out>
The concerned signer will be contacted to physically sign the document.

Send through Email

Sign Now

Yes

The dialog box to sign the document is not displayed.

The next screen of the dialog box shows the status of the concerned signer as:

Opted Out on <Date-time stamp of Opting Out>
The concerned signer will be contacted to physically sign the document.

Sign Now

Email

Yes

No email is sent to the user. The next screen of the dialog box shows the status of the concerned signer as:

Opted Out on <Date-time stamp of Opting Out>
The concerned signer will be contacted to physically sign the document.

Sign Now

Sign Now

Yes

The dialog box to sign the document is not displayed.

The next screen of the dialog box shows the status of the concerned signer as:

Opted Out on <Date-time stamp of Opting Out>
The concerned signer will be contacted to physically sign the document.

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